Terms and Conditions

Article 1: General

Our Terms and Conditions were last updated on 08/03/24


Please read them carefully before using Our Service.


By using the Site, you agree to be bound by these Terms and Conditions and to use the Site in accordance with these Terms of Service, our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Staminize.


Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

Article 1a: Age limit

Age restrictions apply: Staminize does not permit those under 18 to use the Service. We do our best to restrict access to our sites, products and services to minors. Even if the content of our products and services is not of a shocking nature, we prefer to target a mature audience capable of understanding the implications and responsibilities of the business world.


Any subscriber who does not meet these criteria will immediately be deleted from our database as soon as this is brought to our attention. Likewise, any customer who does not meet these criteria will be reimbursed and a return of the product (s) concerned will be required.

Article 2: Placing Order

By placing an Order for Products through the Service, you warrant that you are legally capable of entering into binding contracts.

Article 3: Price

The prices are indicated in pounds including the shipping and processing of your order. The price of items can be changed at any time. However, the price applied to an order will be the one stated at the time of the order.

Article 4: Your information

If you wish to place an Order for Products available on the Service, You may be asked to supply certain information relevant to your order including, without limitation, your name, your email, your phone number, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.


You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.


By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your order.

Article 5: Payments and Crypto Payments

Payment is due immediately on the date of the order, including for pre-order products.


Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).


Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your order.


Payment Method: We offer the option for customers to make payments using cryptocurrencies through a third-party application, CoinGate. By choosing this payment method, you acknowledge and agree to the following terms and conditions.


Exclusion from Discounts: Customers who opt to pay with cryptocurrencies through CoinGate will not be eligible for any discounts, promotional offers, or other forms of price reductions that may be applicable to purchases made using traditional payment methods.


Exclusion from Subscription Plans: If you choose to pay with cryptocurrencies through CoinGate, you understand and accept that you will not be entitled to participate in any subscription plans, memberships, or similar programs that may offer additional benefits, features, or services.


Limited Money Back Guarantee: By selecting the cryptocurrency payment option through CoinGate, you acknowledge that you will only be eligible for the bare minimum refund in accordance with the statutory requirements as mandated by UK law. This means that the 60-day money-back guarantee, if applicable, will not be available for purchases made with cryptocurrencies.


Third-Party Terms: When using CoinGate for cryptocurrency payments, you agree to comply with the terms and conditions, privacy policy, and any other applicable policies of CoinGate. We are not responsible for any issues, losses, or disputes arising from your use of CoinGate or any actions or policies of CoinGate.


Price Conversion and Fees: When paying with cryptocurrencies, the prices displayed on our platform may be converted from the original currency to the selected cryptocurrency using CoinGate's exchange rate. Please note that CoinGate may charge fees for the conversion and processing of cryptocurrency transactions. These fees are determined by CoinGate and are separate from any charges or fees imposed by us.


Risks and Volatility: Cryptocurrencies are known for their price volatility and inherent risks. By choosing to pay with cryptocurrencies through CoinGate, you understand and accept that the value of the cryptocurrency may fluctuate and that you will bear any potential gains or losses associated with the conversion and use of cryptocurrencies.


Limited Liability: We shall not be held liable for any losses, damages, or liabilities incurred as a result of using cryptocurrencies through CoinGate or any issues arising from CoinGate's services or operations. Any disputes or claims related to cryptocurrency payments should be addressed directly with CoinGate.


Modification of Terms: We reserve the right to modify or update these terms and conditions regarding cryptocurrency payments through CoinGate. Any changes will be effective immediately upon posting the revised version on our platform. It is your responsibility to review these terms periodically to stay informed of any updates.

By selecting the option to pay with cryptocurrencies through CoinGate, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined above. If you do not agree to these terms, please refrain from using CoinGate for cryptocurrency payments and choose an alternative payment method.

Article 6: Delivery

Delivery is made to the address you specified when placing your order (therefore, pay particular attention to the spelling of the address you enter and especially the postal code).


The risks will be your responsibility from the date on which the ordered products have left our premises. However, in the event of a lost package, we will do everything necessary so that you still receive your product or that you are reimbursed according to our warranty.

Article 7: Email Subscription, SMS and Marketing Communication


By subscribing to our email list and/or making a purchase on our platform, you agree to receive marketing emails from us.


Please carefully read the following terms and conditions pertaining to the subscription and receipt of marketing communications:


Consent to Receive Marketing Emails: By subscribing to our email list, making a purchase and ordering our free sample you expressly consent to receive marketing emails, newsletters, promotional offers, and other communications from us.


These communications may include information about our products, services, updates, special offers, events, and other relevant content.



Similarly, making a purchase on our platform automatically adds you to our email list.


Opt-Out and Unsubscribe: We respect your right to control your email preferences.


If at any time you wish to unsubscribe from our marketing communications, you can do so by clicking the "unsubscribe" link provided at the bottom of our emails.


Alternatively, you may contact our customer support team to request removal from our email list.



Frequency and Content: We strive to provide you with valuable and relevant information.


The frequency of our marketing emails may vary, but we aim to strike a balance between keeping you informed without overwhelming your inbox.


The content of our emails may include, but is not limited to, product updates, exclusive offers, promotions, educational content, surveys, and company news.



Third-Party Service Providers: We may engage third-party service providers to assist us in managing and delivering our marketing communications.


These providers may have access to your email address and other relevant information solely for the purpose of assisting us in carrying out our marketing campaigns.


We ensure that any third-party service providers adhere to strict confidentiality and data protection standards.



Data Protection: We are committed to protecting your personal information and comply with applicable data protection laws.


For detailed information on how we collect, use, store, and protect your data, please refer to our Privacy Policy.



Modification of Terms: We reserve the right to modify or update these terms and conditions relating to email subscription and marketing communication.


Any changes will be effective immediately upon posting the revised version on our platform. It is your responsibility to review these terms periodically to stay informed of any updates.



By subscribing to our email list, making a purchase and/or ordering our sample you acknowledge that you have read, understood, and agreed to the terms and conditions outlined above regarding the receipt of marketing emails. If you do not agree to these terms, please refrain from subscribing to our email list, making a purchase or ordering our sample.



Consent for SMS Marketing and Promotion:


By providing your telephone number and giving explicit consent, you agree to receive SMS notifications related to marketing, promotional offers, new product launches, flash discounts, and other updates from Staminize.


These messages may include information about our products, services, or any other content that we deem relevant.


Frequency of SMS Messages: The frequency of SMS messages sent to you may vary and will depend on the nature of our promotions, marketing campaigns, and product updates.


We will strive to keep the number of messages reasonable and avoid excessive communication.


Opt-Out Option: You have the right to opt-out of receiving SMS messages from us at any time.


If you wish to stop receiving SMS marketing and promotional messages, you can do so by sending a text message with the word "STOP" to the number from which you receive our SMS messages. Once you opt-out, you will no longer receive SMS messages from us, except for those related to essential account information or legal notifications.


Data and Message Rates: Standard message and data rates may apply when receiving SMS messages. Please check with your mobile service provider to understand the costs associated with receiving SMS messages from us.


Privacy and Security: Your privacy and the security of your personal information are of utmost importance to us. We will handle your telephone number and personal data in accordance with our Privacy Policy. We will not share or sell your telephone number to third parties for marketing purposes.


Disclaimer: While we make every effort to ensure the accuracy and timeliness of our SMS messages, we cannot guarantee the delivery or receipt of each message due to factors beyond our control, such as network interruptions or technical issues.


We shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of, or reliance on, the information contained in our SMS messages.


Modifications to Terms and Conditions: We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review the Terms and Conditions periodically for any updates or changes.


By providing your telephone number and giving consent, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from providing your telephone number and opting in to receive SMS messages from us.


Phone Calls:


By purchasing from Staminize, subscribing to our forms where we request your phone number, or ordering our free sample, you hereby grant Staminize permission to contact you via telephone.


This contact may be for promotional purposes, including but not limited to, information about new products, special offers, and other marketing communications.


Additionally, we may reach out to you for feedback on our products in order to improve our offerings and better serve our customers.


Please note that this consent is a part of our commitment to keeping you informed and enhancing your experience with our products.


You have the right to withdraw your consent at any time by notifying us via live chat, on the phone and writing to our email stating you would like to opt-out from receiving phone calls.


For more information on managing your contact preferences and how we handle your personal information, please refer to our Privacy Policy.





Article 8: Changes to these Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.


By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Article 9: Acknowledgement of Risks upon Purchase


By completing the purchase of our products, you affirm that you have reviewed and understood the risks associated with the use of the product.

This acknowledgement is made based on your explicit agreement and acceptance of these terms and conditions during the checkout process, where you have toggled the option indicating your acknowledgement and agreement.


Informed Decision: You acknowledge that you have made an informed decision to purchase our product after understanding the potential risks involved. This includes, but is not limited to, risks associated with the product's features, usage, installation, maintenance, and any specific warnings or precautions outlined in the product documentation.


Reading and Understanding the Terms: You confirm that you have read, understood, and agreed to all the terms and conditions outlined in this agreement. This includes any additional terms and conditions provided by us, such as warranty information, disclaimers, limitations of liability, and any other relevant provisions.


Responsibility for Safe Usage: You understand that it is your responsibility to use the product in a safe and appropriate manner, following all instructions, guidelines, and warnings provided by the manufacturer or us. You acknowledge that failure to do so may result in injury, damage, or adverse effects for which we shall not be held liable.


Compliance with Laws and Regulations: You agree to use the product in compliance with all applicable laws, regulations, and industry standards. It is your responsibility to ensure that the product's use does not violate any legal obligations or restrictions.


Indemnification: You agree to indemnify, defend, and hold us harmless from any claims, damages, liabilities, expenses, or losses arising from your use of the product. This includes claims arising from personal injury, property damage, or any other claims resulting from the use, misuse, or reliance upon the product.


Limitations of Liability: You acknowledge that we have provided clear information regarding the potential risks associated with the product. Therefore, to the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use the product, even if we have been advised of the possibility of such damages.


Severability: If any provision of this section or the agreement as a whole is found to be unenforceable or invalid, the remaining provisions shall continue to be binding and enforceable to the fullest extent permitted by law.


By completing the purchase of our products and accepting these terms and conditions, you confirm that you have read, understood, and acknowledged the risks associated with the product's use. It is essential that you familiarize yourself with the product's instructions, guidelines, and warnings to ensure safe and responsible usage. If you do not agree to these terms, please refrain from purchasing our products.


Article 10: Company information


Company name: Staminize

Official address: 44-46 leinster gardens.

Email: support@staminize.co.uk

Phone: 03333395531


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(44)03333395531

support@staminize.co.uk

44-46 Leinster Gardens, W23AT

2023 Staminize

All rights reserved.

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